Site Reliability /dynatrace Engineer Resume
Pleasanton, CA
SUMMARY
- Hands - on experience with installing, configuring, and maintaining IBM WebSphere Application Server ND (7.0, 8.0, and 8.5,8.5.1.1,9.0), WebSphere MQ Series (7.0,8.0 and IIB) on various platforms (Linux, AIX, RHEL, Solaris, HP-UX, and Windows) manually, silent method and through the custom automation process.
- Experience working with WebSphere MQ and involved in configuring MDB listeners, JMS resources, and queues and integrating with the WebSphere Application Server.
- Experience in deploying, implementing, testing, and supporting full lifecycle implementations of various J2EE/Internet/Intranet and distributed applications.
- Experienced in Apache/Tomcat Installation and configuration - Virtual Host configurations, JDBC connection pools, etc.
- Experience in performance monitoring J2EE applications (Web & EJB modules) on multiple platforms with WebSphere Application Server (WAS) with the help of Tivoli Performance Viewer, heap analyzer, and java core analyzer tools.
- Responsible for the upgrade of WebSphere environment from v7.0 to 8.5, Administration and Configuration of WebSphere in Development and Test environments.
- Experienced in deploying solutions inHigh Availability HA, Load BalancingConfigurations eliminating single points of failure.
- Hands-on experience with APM tools like Dynatrace OneAgent and Dynatrace Appmon & Splunk for monitoring the applications and Application servers.
- Create and maintain highly scalable andfault tolerantmulti-tier AWS and Azure environments spanning across multiple availability zones usingTerraform.
- Writtenterraformscripts from scratch for building Dev, Staging, Prod and DR environments.
- Hands-on experience with log analyzer tools like Splunk and ELK (Elasticsearch, Logstash, and Kibana).
- Created multiple dashboards in Splunk and ELK according to business requirements.
- Hands-on experience with IBM Bluemix cloud environment.
- Good knowledge in implementing load balancing and fail-over using clustering (horizontal and vertical) methodologies.
- Experience in creating and installing SSL certificates on Apache, IBM http server& WebSphere.
- DevOps CD and CI Implementation support using DevOps Tools (IBM UrbanCode Deploy, GIT, Jenkins, Jira & ServiceDesk) Admin & Support.
- Experienced in Gitlab CI and Jenkins for CI and for End-to-End automation for all build and CD.
- Exposed to all aspects of software development life cycle (SDLC) such as Analysis, Planning, Developing, Testing, implementing and Post-production analysis of the projects.
- Configuring the WebSphere application server jvm’s with Dynatrace agents and setting up the Dynatrace setup for the production environment.
- Experience in working with other application vendors and other teams for release management activities.
- Monitoring the JVM & application’s health using the health monitoring scripts.
- Experienced in analyzing heap dumps and thread dumps with the help of Heap Dump Analyzer and Thread Dump Analyzer for tuning of Application Server.
- Knowledge in using F5 Big-IP Hardware Load Balancers, DNS.
- Well organized and proficient with details, Excellent interpersonal and team skills.
- Efficient in problem solving, self-motivating and ability to work with minimal supervision.
TECHNICAL SKILLS
Operating System: IBM AIX, Red Hat LINUX, Microsoft Windows Servers.
Platforms/Tools: WebSphere Application Server 9.0,8.5.5.1,8.5, 8.0/7.0/6.1/6.0 , Apache 2.0 Web Server, Apache Tomcat Server, Oracle WebLogic Server, LDAP.
Integration: IIB, IBMWebSphere MQ v6.x/7.x, MessageBrokerv6.x/7.x/8. x.
Web servers: Apache Web Server, IBM HTTP Server, IIS and Tomcat.
Monitoring Tools: Dynatrace OneAgent, Dynatrace APPMON, Splunk, Tivoli, ELK
Devops Tools: Jenkins, Jira, GIT, Service Desk, Confluence and UCD (Urban Code Deploy), Docker, Terraform
Databases: Oracle 10g/11i/12c, MS SQL Server 2000, DB2, Redis
Hardware: F5 Big-IP Load Balancer
PROFESSIONAL EXPERIENCE
Confidential, Pleasanton, CA
Site Reliability /Dynatrace Engineer
Responsibilities:
- Responsible for installation, configuration and administration of WAS 8.5, 8.0 and MQ 7.0, Dynatrace on AIX Machines OS for highly available environments.
- Deployed EAR on the application server using admin console/Scripts/IBM UCD tool and responsible for enabling security for applications on the WebSphere application server.
- Performed ESB (Enterprise Service Bus) applications support for Production and Non-Production Environment.
- Create and maintain highly scalable andfault tolerantmulti-tier AWS and Azure environments spanning across multiple availability zones usingTerraform.
- Writtenterraformscripts from scratch for building Dev, Staging, Prod and DR environments.
- ESB MQ support for production and Non-production environment.
- Enhancements of ESB applications- SOAP and RESTFUL Web services.
- Working with development teams to provide support and solution for automation.
- Automated manual deployments with Dev-Ops Continuous Delivery Implementation, DevOps Tools (IBM UrbanCode Deploy, GIT, Jenkins, Jira & ServiceDesk) Admin & Support.
- Reviewing the defects logged in HP quality center/Jira and triage the defects with Development teams appropriately.
- Providing Release Management Support.
- Creating custom alerts to application support team members for multiple applications/WebSphere JVM’s and batch job issues.
- Setting up the Dynatrace agents for application servers and Analyzing issue’s using the Dynatrace
- Creating multiple Dynatrace dashboards for different applications/Infrastructure with specific level of metrics.
- Monitoring the web application and analyzing the performance of all Browsers, User types, Geographic breakdown, User action duration, Apdex rating, Java Script errors, 3rd party/CDN resources.
- Provided load/stress and architecture validation testing and troubleshooting on issues such as Out of Memory, 100% CPU Usage, hung Thread sessions, session replication, and JVM Crashes issues.
- Involved in 24/7 production monitoring and working on high/Critical incidents
- Monitoring the JVM’s and applications in production environment using the tools like Dynatrace and Splunk.
- Make appropriate recommendations/changes to tune JVMs, Cache and GC settings, along with long-term performance improvements
- Setup appropriate reports and alerts to monitor performance.
- Automate everyday tasks using Shell/Perl scripting.
- Providing the Deployment and Technical support for IBM WebSphere Application Server and MQ.
- Creation of SSL and Digital Certificates which include requesting, generating and implementation for the communication between Web server and the Application Server.
- Involved in creating UNIX shell scripts, JACL scripts which automates the WebSphere Administration (bouncing the application server, deploying enterprise applications, logs rotation, monitor applications state, etc.).
- Maintained configuration of WebSphere application server 7.0, 8.0 & 8.5, MQ and Cloud Configuration.
- Configured the Shared Libraries, Virtual Hosts, Web Applications, Web Resources, Servlets, JDBC drivers and Servlet Engines as well as deployment of J2EE application across multiple.
- Responsible for configuration of IBM WebSphere Application Server 7.0,6.1, IBM HTTP Server 7.0, Apache Webserver, Webserver Plug-in.
Environment: IBM WebSphere Application Server 7.0/8.5.5x, IBM WebSphere MQ 7.x, Tomcat, AIX 5.3/6.1/7.1/7.2 , Dynatrace OneAgent and Appmon, Splunk, ELK and Informatica tools.
Confidential, Norfolk, VA
WebSphere Administrator
Responsibilities:
- Installed, configured and provided support maintaining IBM WebSphere Application Server ND (6.1, 7.0) WebSphere Process Server (6.0, 6.1 and 7.0) and WebSphere Portal Server (5.1 and 6.0) on Multiple Operating systems platforms (Linux, AIX, Solaris, HP-UX, and Windows 2000/2003).
- Installing the latest patches and fixes in MQ and broker software.
- Installed Dynatrace Appmon agents on multiple servers and hundreds of WebSphere and JBOSS instances.
- Release Coordinator with Environment Owners for Applications Build & Deployment
- Production Deployment and Production Support for Middleware applications
- Experienced in migrating the existing configuration and applications from WebSphere 6.x to 7.x interacting with development team.
- Technical support for IBM WebSphere Application Server, IBM Integration Bus and IBM WebSphere Message Queue
- Provide applications support for 6+ environments including PROD.
- Server Maintenance and Infrastructure Build with Middle Ware Technology (WebSphere Application Server, IBM Integration BUS & IBM MQ)
- Involved in implementing load balancing and fail-over using clustering (horizontal and vertical) methodologies.
- Created and installed VeriSign SSL certificates on Apache, IBM http server and IBM WebSphere.
- Understanding the Software requirement specifications
- Experience in writing shell scripts along with wsadmin (using jacl, jython) to automate Web Sphere administrative tasks including creating clusters, installing applications, and creating resources
- Take ownership of technical problems and production issues and bring the problems to resolution in a timely fashion to ensure smooth operations.
- Generate metrics reporting and enforce application security.
- Troubleshoot and tune WebSphere systems to achieve optimal performance and manage capacity.
- Collaborate with the broader team to determine strategy and plan for system implementations and upgrades.
- Involved in troubleshooting of the network issues & load balancing traffic routing issues.
- Worked on IBM LDAP Directory server (5.2 & 6.0) to maintain the repository of the users to authenticate against WebSphere Applications.
- Performance monitoring, administrating and troubleshooting any issues related to MQ installation, MQ objects.
Environment: WAS 6.0/7.0, WMQ, AIX5.1, Java, J2EE 1.3, JMS, SSL, Sun Solaris 5.8, Redhat Linux AS 3.0, HIS 1.3.X/2.0.47, IPlanet 6.0/6.1, IBM MQ Series, Oracle9i.
Confidential, Austin, Texas
WebSphere Administrator
Responsibilities:
- Installed, configured, administered WebSphere Application Server ND andWebSphereMQ on AIX for multiple high-profile projects. Installed, configured and provided support maintaining IBM WebSphere Application Server ND 7.0 on Multiple Operating systems platforms (Linux, AIX, and Windows 2000/2003).
- Involved in implementing load balancing and fail-over using clustering (horizontal and vertical) methodologies.
- Installation, Configuration and administration of WebSphere MQ V 7.0.1.7, MQ V 7.1, MQ V 7.5 and WMB V 7.0.0.2, WMB v 9 on most of the supported platforms.
- Extensively involved in advanced configuration concepts like Service Integration Bus, Web Services, Destinations, Message Activations, Listener ports, Queue Connection Factories, Queues, Application Servers, Clusters, Shared Libraries, Profiles, JDBC providers, Data Sources, URL Providers, JVM Custom Services, Environment Variables, etc.
- Application deployment, integration and maintenance of IBM Web Sphere Application Server.
- Experience in setting up the Data Source resources using JDBC providers by configuring J2C authentications for Data bases like DB2, Oracle and SQL Server.
- Site Scope Monitoring tool was used to monitor URL and send page when the site is down
- Prepared operational guidelines for administering and configuring broker on various platforms like AIX, Linux and Windows.
- Administered, configured, tuned, and troubleshotWebSpherein a clustered environment.
- Configured the web-server interfaces (plugin file), session management, virtual hosts, datasources, HTTP transports for Application Server instances and applications.
- Configured Web server, Siteminder, MQ to work with WAS.
- ConfiguredWebSphereresources like JDBC providers, JDBC data sources, connection pooling, and Java Mail sessions.
- Implemented creation of Server groups and clusters inWebSphereApplication server.
- UsedWebSphereAdminConsole and wsadmin/JACL scripting to install enterprise EAR, WAR files or for hot deployment.
Environment: WAS 7.0, WMQ, AIX5.1, Java, J2EE 1.3, JMS, SSL, Sun Solaris 5.8, Redhat Linux AS 3.0
Confidential, Wilmington, DE
Systems Engineer
Responsibilities:
- Installed the WebSphere MQ and involved in configuring MDB listeners and queues and integrating with the WebSphere Application Server.
- Experienced in migrating the existing configuration and applications from WebSphere 5.x to 6.x interacting with developer’s team.
- Involved in implementing load balancing and fail-over using clustering (horizontal and vertical) methodologies.
- Engaged in the Monitoring the Client Websites and providing basic administration support.
- Worked with team providing cloud services for clients.
- Involved in implementing load balancing and fail-over using clustering (horizontal and vertical) methodologies.
- Android, Computer Networking, Design and Analysis of Algorithms, Programming Languages, Database Systems, Cloud Computing, Compiler Design, Software Engineering.
- Involved in troubleshooting of the network issues & load balancing traffic routing issues.
- Worked on IBM LDAP Directory server (5.2 & 6.0) to maintain the repository of the users to authenticate against WebSphere Applications.
- Performance monitoring, administrating and troubleshooting any issues related to MQ installation, MQ objects.
- Involved in troubleshooting of the network issues & load balancing traffic routing issues.
- Experience in opening PMRs with IBM for the vendor related issues.
Environment: WAS 6.0/7.0, WMQ, AIX6.1, Java, J2EE 1.3, JMS, SSL, Sun Solaris 5.8, Redhat Linux AS 3.0, IBM MQ Series, Oracle9i.