SUMMARY

• IBM Certified system administrator, with 15 plus years of experience in Systems administration including WebSphere Administration such as installation, configuration, and troubleshooting of IBM WebSphere Application Server, Portal v6/v7/v8.0/8.5/v9.x. on Unix environments.
• Experience on various Operating Systems such as Windows 2003/12, AIX 5.x, Linux RHEL 4.x/5.x/6.x/8.1 SuSE 11.x/12.x/15.x and Solaris 9.x/10.x platform.
• Experience with various IBM product, such as WebSphere Application Server, Portal, BPM, Lotus Connections v3.0.1, FileNet P8, Omnifind v9.1 installation, configuration, administration and troubleshooting for Dev, QA, Edu and Production environment.
• Experience in auto and manual deployment of applications (such as EAR files and WAR files) and Setup Configurations of WebSphere resources through Jenkins, HTEAM or uDeploy.
• Experience in WAS version Upgrade such as Fix Packs, Cumulative fixes, Patches, setting up Work Load Management (WLM), Systems fail over with Clustered environment.
• Experience with WebSphere resources tuning and troubleshooting such as web server, application server related issues, DB Connection issues, out of memory issues, jvm heap size issues, performance issues, Load Balancing, thread hung and heap dump issues etc.
• Experience with monitoring tool such as Dynatrace, Sitescope, Zephyr, and ITCAM.
• Experienced with Data Center task such as server unresponsive, power supply, battery failure, switch reset and resolves the issue with physical inspection to the data center, opening ticket with hardware vendors like IBM, HP and closely works with vendors technicians.
• Provide full systems support and maintenance 24/7 with on call rotation basis.

TECHNICAL SKILLS

Operating Systems: MS - DOS, VAX/VMS, Windows 2008,10,11 Linux Red Hat 4.0,5.x,6.3, SuSe 11.x, 12.x, 15.x AIX 5.x, Sun Solaris 9/10.

Languages: C, C++, Java, PL/SQL, COBOL, IBM Job Control, Assembly Language, dBaseIII+, PASCAL, QBasic.

J2EE Technologies: J2EE 1.4/1.5/1.6/1.8 , Servlet, EJB, JSP, JDBC, JMS

LDAP Server: IBM Tivoli Directory Server v5.x/6.0 Domino v7.0, Sun Directory v5

Database: Oracle 8i/9i/10g/11g, IBM DB2 8.x, SQL Server 2000

Network: TCP/IP, DNS, DHCP, Cisco Routers/Switches, LAN, Citrix.

Application Servers: IBM WebSphere Application Server v5.x/6.x/7.x/8.0/8.5/9.x, WebSphere Portal v5.x/ 6.0/ 7.0, IBM HTTP v2.0/v6.x/7.x/8.x/9.x, IBM Business Process Manger (BPM) v8.5/v9.0, Apache 2.0/6.x.

PROFESSIONAL EXPERIENCE

Confidential, Dearborn, MI

System Administrator

Responsibilities:

• 8+ years of experience and support to hundreds of applications on 3000+ servers globally located for Confidential Motor Company as a team of Global WebSphere Operations, Global WebSphere Linux Server Operations and Global Liberty Operations with all kinds of operational task such as incident with various servers issues with different level of priority from Critical to Low and work order request ticket.
• Experience of WebSphere installation, configurations, sitebuild/environment creation, application deployment and troubleshooting.
• Linux administration task such as server maintenance, OS related task, provide access to the server, install third party tools, cpu/memory allocation, disk space configuration etc.
• Experience with IBM WebSphere version upgrade, install fix packs, patches, and update configurations including Web Server
• Support mission critical NGAVS application Confidential Auto Plant support in very short notice such as join the bridge incident call with various Confidential plants team located worldwide 24/7, with top priority critical support such as troubleshooting, configurations changes, restart jvms, and monitor logs or installation/update any tool as per Plant team requirement etc.
• Experience with Confidential customized WebSphere Operations tool, uDeploy, HTEAM, monitoring tool Dynatrace, SiteScope, Netops, Resource Center, Admin Tool, ITSMS, Request Center, CMOS, TSM backup support tool and Weekly CRQ Change Control task etc.
• Work closely with various teams such as Development team, Application team, DB team, Network team, Security team, Monitoring team, Backup/storage team for day to day task as well as WebSphere Engineering team, Unix Operations team, Windows operations team, and Deployment team.
• Involved with special project task of version upgrade of WebSphere/IHS and WebSphere Deployment Framework (WDF) globally on thousands of servers.
• Worked closely with WAS Engineering team for any configuration changes or any customized script update such as ihs-site start/stop script, version updates, or any other service update for Dev/Qa/Edu/Production environment globally.
• Provide support in special project for Perl IHS Version upgrade to 8.5.5.11 on Dev to Prod environment globally.
• Experience and supported hundreds of applications as DR (Disaster Recovery) coordinator for Global WebSphere Operations team.
• Supported hundreds of applications migrations from old FMCC/ECC Data Centers to new EDC1/EDC2 data center actively.
• Supported mission critical year long Dearborn Truck plant project QLSVO for building web environment.
• Supported WAS Re-architecture project to consolidate IHS to WAS or WAS to IHS, in order to save lot of resources by shrinking jvms and expenses of hundreds of applications.
• Provided support as On call Admin, Ticket manager and Late Shift support on rotation basis.

Confidential, Ashburn, VA

WebSphere Administrator

Responsibilities:

• Configuration, administration, troubleshooting of IBM WebSphere Application Server v8.0.0.5 and IBM Business Process Manger (BPM) v8.0.1.0 on Red Hat Linux.
• Setup clustered environment for fail over and work load management for systems high availability.
• Installation, configuration, administration and troubleshooting of auto deployment tool Hudson v2.2.1.
• Configure BPM environment property files such as BPMN workflows, Import Bindings, and Role Mappings and deployment with auto deployment tool Hudson.
• Post deployment shakeout such as tracking order flow by tracing logs and IBM Process Server admin console and Web Services connectivity.
• Set up Hudson nodes, setting up Firewall for Hudson server and the deployment environments, define jobs, create master jobs on Hudson, and configure the jobs to be executed on specific environment such as Dev, Test and pre-prod environment.
• Day-to-day task such as manual and auto deployment, change configuration, monitoring performance, checking logs, problem determination, find root cause and troubleshooting of application and server issues.
• Documentation for all auto deployment of EAR files, configuration changes, troubleshooting various issues and share with team members as well as provides support of Dev, Test, Edu, and Production environment.

Confidential, Charlotte, NC

WebSphere Portal Administrator

Responsibilities:

• Installation, configuration, administration, troubleshooting of IBM WebSphere Portal v7.0 on vertical and horizontal clustered environment in Development, Performance, Implementation, Demo, Break Fix, QA and Prod environment on (RHEL)Red Hat Enterprise Linux v 5.x platform.
• Installation, configuration of IBM HTTP server and plug-ins and install fix packs for WebSphere Application servers and HTTP servers for Development, Performance, Implementation, Demo, Break Fix, QA and Prod.
• Install and configure IBM Lotus Connection v3.0.1, IBM TDI (Tivoli Directory Integrator) to run Wizard script for Lotus Connection for Implementation, Performance and Demo environment.
• Upgrade Portal Fix pack v7.0.0.0 to 7.0.0.1, and install cumulative fixes such as CF5 and CF15.
• Configure portal node to external Database server, validate database and transfer databases from Derby to DB2
• Administer, configure and troubleshoot IBM FileNet8, IBM Omnifind v9.1 and provide full support of Performance, Implementation, Demo, QA and Production environment and mentor other team members.
• Extensive experience in deployment for Portal applications, FileNet and Omnifind code configurations in Performance, Implementation, Demo, QA and Prod environment in regular basis.
• Configure FileNet and provide access to users in QA and Prod environment.
• Documented and shared all faced issues for other team members in share point and created a cheat sheet for easy access for future reference.
• Monitoring the disk health, clean up logs, check disk space, server performance and memory consumption.

Confidential, Baltimore, MD

WebSphere Administrator

Responsibilities:

• Installed, configured, and administered IBM WAS v7.0, IBM HTTP Server and Plug-ins on Linux 5.x platform.
• Install Fixpacks, setup Vertical and Horizontal clustered environment and deploy applications.
• Configured Oracle11g database for app server, maintained database connections pools and defined data-source.
• Configured SSL with Web Server and WebSphere Application server.
• Modify in-house developed script for WebSphere Server administration and deployment of EAR files.
• Performed troubleshooting, tuning server performance issues, databases issues, JVM issues, garbage collection issues, heap dump and physical memory issues.
• Monitored and analyzed for Heap dumps for memory issues, thread dumps to check for system objects using thread analyzer and JProfiler monitoring tool.
• Developed shell scripts to handle everyday System Administration tasks such as backup procedure, system cleanup, and log rotation.
• Problem determinations such as DB connection issues, server performance issues by enabling trace, collect trace logs and share with IBM Support to analyze logs.

Confidential, Columbia, MD

WebSphere Administrator

Responsibilities:

• Installation, Configuration and Administration of WebSphere Application Server 5.x on Linux 5.x/Solaris 8.0.
• Installed and configured IBM HTTP Server and Plug-ins with Application Server.
• Installed and Configured Lotus Domino Quick Place with IBM http server and WebSphere Portal server v6.0.1.0
• Installed Portal Fix Packs to upgrade server instance WebSphere Portal v6.0.1.0 to v6.0.1.1.
• Configured WebSphere Portal Server with Oracle 10g and transferred the portal databases from cloudscape database to Oracle database.
• Configure SSL Certificate for secure user access from IBM HTTP Web Server to WebSphere Portal Server.
• Performed Portal related activities such as deploying portlets, create page, adding portlets to page, and URL Mappings.
• Utilized Tivoli Performance Viewer and Log Analyzer for performance and troubleshooting.
• Installed fix packs, cumulative fixes and interim fixes to the runtime environment and migrate latest version.
• Setup Internal Replication service for memory-to-memory replication and configured the Web Server interfaces, session management, and virtual hosts.
• Configured WebSphere JDBC providers, defined Data-source, created Virtual Host and deployed EAR files.
• Installed fix packs to the runtime environment as required decreasing vulnerability to production environment.
• Monitoring JVM memory usage, Server Performance, Thread Pools, Users Sessions, CPU utilization and DB Pool connections using ITCAM monitoring tool.
• Configured JVM parameters, deployed J2EE applications, troubleshoot server start-up issues, Java code defects issues, and post-deployment performance issues.
• Provide support and maintenance on call 24/7 rotation basis.