SUMMARY

• Over 8 years in IT having experience in complete life cycle implementation of applications for various large scale enterprises using tools such as IBM WebSphere Message Broker (latest version IIB, IBM WebSphere MQ) on various platforms like Linux, Mainframe, HP - UX, AIX and Windows.
• Working as a Production Support Lead for vast WMB / WMQ infrastructure for multiple clients which include troubleshooting Priority 1 application issues in real-time Production environment.
• Work includes 24*7 on call support from onshore along wif leading onshore and working wif vendors on critical issues. Will make sure tickets/issues closed wif in client specified SLA’s.
• Certified in IBM WebSphere Message Broker solution developer and IBM WebSphere MQ system administration.
• Experienced in upgrading WMB & MQ servers/clients and cumulative fix packs hosted on all platforms. Tracks down any infrastructure/application related issues and works wif respective teams until closure.
• Good ability to define scalable and reliable architecture for Application Integration. Has experience on Message Broker administration, configuration, message flow development & Production Support.
• Researched and evaluated alternative solutions and recommended teh most efficient and cost TEMPeffective application programming and integration solution.
• Successfully Implemented upgrades from MQ Server V7.0 to V8.0 in Linux, Mainframe, AIX & HP-UX wif zero defect and impact.
• Expertise in BMC True Sight Middleware Management tool named QPasa which acts as a middleware monitoring and self-service portal for IBM MQ.
• Successful implementations of MQ high availability using multi instance queue managers, HA Clusters (HP Service guard). Implemented monitoring / backup scripts for MQ components for disaster recovery in all teh platforms.
• 3 years of Project experience in designing, development, migrations and Production support for API Management using CA Layer 7 technology on Linux platform.
• Experienced in infrastructure setup & upgrades of CA Layer7 gateway. Developed many policies in internal/external (DMZ) Layer7 gateway for web services which involves SSO autantication using site minder, validation, Transport Layer security, JSON to XML & XML to JSON transformations and Route via HTTP/MQ.
• Technical Lead for IBM Integration and CA API Management teams. Proven track record in troubleshooting and bringing up failed mission critical production systems under extreme pressure conditions and time constraints.
• Having good experience on Evaluating teh MB/MQ needs for teh project, designing a deployment strategy, and delivering architecture recommendations.
• Supervised multiple teams as Release Manager to successfully deploy releases into Production across all business areas. Owned release process throughout SDLC.
• Trained from CA technologies on Layer7 gateway and played a key role in infrastructure setup and installations. Provides 24*7 production support for existing CA Layer7 polices apart from development.
• Good analytical skills combined wif excellent communication and interpersonal skills. Able to work well wif people of diverse organization levels and backgrounds.

TECHNICAL SKILLS

Technologies: IBM Integration Bus V9.0 IBM WebSphere Message Broker 6.0/7.0 and 8.0, IBM WebSphere MQ 6.0, 7.0, 7.5 & 8.0, CA API Management Layer7 Technology V8.2, V8.4, V9.0 & V9.2 BMC QPasa (MQ Monitoring tool), TIBCO Substation on Z/OS, TIBCO File Adapter on Z/OS Robotic Process Automation tool (KOFAX KAPOW)

Programming Languages: JAVA, XML, SQL, PL/SQL, Unix Shell Script.

Tools: & Utilities MQ Explorer, Layer7 Policy Manager, Putty configuration Manager, Winscp, HP Service Manager, SVN, Star team, XML SPY, Stylus Studio, SQL developer, Soap UI for Web services testing, Eclipse, Text pad, Cute FTP

Web/XML Technologies: JSON, XML, XSLT, XSD, HTML, DHTML, JSP, XPATH, DTD

Databases: Oracle 10g/11g, DB2, MS SQL Server 2012, MS Access, MySQL, TOAD

Operating Systems: Linux, Mainframe, HP-UX, AIX and Windows

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Production Support Lead

Responsibilities:

• Working as Production support Lead and Release Manager for a leading US retail client. First-line support for operational or functional system failures, wif 24/7 support.
• Primary duties include fixing real time production issues for IBM MQ/ WMB middleware infrastructure which includes more than thousands of queues for hundreds of MQ client applications hosted on multiple platforms like Linux, Mainframe (Z/OS), Windows, HP-UX and AIX.
• Work includes 24*7 on call support from onshore along wif leading onshore and working wif vendors on critical issues.
• Supports more than 50 WMB interfaces which interact wif between various critical applications like SAP and Mainframe.
• MQ integrates wif wide varieties of technologies like TIBCO EMS, Weblogic, Informatica, IBM B2B, Mainframe, etc., Role and responsibilities includes configurations and fixing connections between WMB/MQ wif applications until GO-Live.
• Supporting various design patters like MQ multi instance queue managers, MQ high availability using HP Service Guard, MQ DB2 Replication, Autantications using MQ channel autantication records & mqausx.
• Developed many reusable IIB flows as part of Infosys Innovative ideas. These flows will be suggested to new clients to reduce teh effort of development for more tha half.
• Successfully executed MQ upgrades from V7.0 to V8.0 wif zero defect for MQ servers hosted on all teh platforms (Linux, AIX, Mainframe & HP-UX). Expert in creating monitoring/backup scripts for MQ components which will be halpful for disaster recovery.
• Expert in implementing MQ autantications using Capitalware’s mqausx, Block IP exits and MQ channel autantication records.
• Provided many architectural solutions for applications which involve MQ triggering, PUB/SUB concepts and end to end integrations wif clients like TIBCO, SAP, and IBM sterling integrator.
• Working on MQ monitoring tool BMC QPasa which is used as monitoring/self-service portal for MQ components. Developed many alerts such as MQ objects status, Queues thresholds, Queue depths, Client connection issue alerts, etc..,
• Developed and managed MQ related scripts for backup and alert monitoring purpose.
• Integration developer for CA API Management solution using Layer7 technology which acts as web service gateway for external applications.
• Technical expertise in creating/troubleshooting Layer7 policies using CA API Gateway Policy manager V8.x & V9.x. Involved in Layer7 gateway installation/upgrades from V8.x to V9.x and infrastructure related tasks.
• Gained good knowledge on assertions in Message validation, Routing, Transformation, Error Handling, Service availability, Threat protection and logging/Auditing.
• Developed many policies in internal/external (DMZ) Layer7 gateway for web services which involves autantication using siteminder, validation, Transport Layer security, JSON to XML & XML to JSON transformations and Route via HTTP/MQ.
• Trained from CA technologies on Layer7 gateway and played a key role in infrastructure setup and installations.
• Working as Release manager for over 10 applications teams and owns teh end to end Production releases.
• High expertise in change management methodologies and principles. Excellent familiarity wif project life cycle approaches phases and tools. Strong skills in identifying operational issues and recommending solution strategies.

Environment: IIB V9.0, WMB 8.0, WMQ 7.5 /8.0, CA Layer7, BMC Transaction Monitoring tool, Soap UI, MQ Explorer, RFHUtil,, Linux, Windows, Mainframes, HP-UX, AIX & DMZ, MS Office, Microsoft SQL Server

Confidential

Production support Analyst / WMB & WQ Developer

Responsibilities:

• Worked as developer and Production support analyst for Enterprise Application Integration using WebSphere Message Broker and WebSphere MQ for a UK Retail client.
• Responsibilities include 24*7 on call support, High Level Design and Detailed Level Design for all teh interfaces, co-ordination of build & unit testing and support.
• Design, develop, test, and service over 100 WebSphere Message Broker flows using WebSphere Message Broker (WMB) V7 and V8.
• Work includes acknowledge tickets and fix issues wif in SLA for any kind of Tier applications. Will make sure tickets will be closed wif in client specified SLA.
• Single handedly completed integration of all teh Warehouse modules wif teh third party Red Prairie WMS Systems wif DW ERP and Integration of WMB and ATG (e-commerce).
• Gained good skills in designing and implementing different integration patterns using WebSphere Message BrokerV7.0 & WebSphere MQ.
• Played a crucial role in successful integration of SAP UK Warehouse Management system wif DW ERP system through WMB wifin tight timelines.
• Experienced in integrating Message Broker wif SAP applications using SAP adapter nodes and SAP WBI Adapters.
• Worked on different nodes/concepts like ESQL, XSD, XSLT, JMS, SAP ADAPTERS, ESQL Request/Reply, Point to Point, Synchronous/Asynchronous and SHELL SCRIPTS etc.,
• Developed many reusable components using WebSphere message broker based on customer requirements which reduced lot of manual work.
• Helped to resolve real-time issues during multiple production migrations and given support for all interfaces at critical situations.

Environment: WMB 7.0/8.0, WMQ 7.0/8.0, AIX, HP UX, Linux, Windows2000/XP, MAINFRAME, Oracle 10g, SAP R/3, MS office/Visio, Tivoli suite.

Confidential

Production support Analyst / WMB & WQ Developer

Responsibilities:

• Project involves integration of different systems like sterling Order Management System, Manhattan WMOS and other systems using IBM WebSphere Message Broker and IBM WebSphere MQ.
• Responsibilities include High Level Design, Detailed Level Design, development, testing and migration for all teh WMB interfaces, co-ordination of build & unit testing and support.
• Created complete messaging model, including schemas and WSDLs, for middleware layer to back end business partner's APIs using Soap nodes.
• Mentored team of developers wif no prior WMB experience in WMB v8 development
• Developed Performance tune reusable message broker flows and got appreciations from client.
• Gathered In-depth knowledge of SOA, Messaging, Transformation, Web Services, and Data Integration techniques. Exceptional experience in MQ administration on UNIX platform.
• Researched and evaluated alternative solutions and recommended teh most efficient and cost TEMPeffective application programming and integration solution.

Environment: WMB 7.0, WMQ 70, Linux, Windows Server 2012, Microsoft SQL Server, SAP R/3, MS office/Visio, Unix shell scripting.

Confidential

Production support Analyst / WMB & WQ Developer

Responsibilities:

• Trained in Java, IBM WebSphere Message Broker and IBM WebSphere MQ.
• Provided support for mainframe jobs which transfer Flat files between multiple applications for dis client using IBM WMB & MQ.
• Responsibilities include High Level Design, Detailed Level Design, co-ordination of build & unit testing along wif Production support of interfaces using WebSphere message broker and WebSphere MQ for a leading UK client.
• Worked on deployment of Message Broker flows across different environments. Researched and evaluated alternative solutions and recommended teh most efficient and cost TEMPeffective application programming and integration solution.
• Experienced wif Comprehensive Technical/ Business Skill Set of XML, Java, Mainframe and worked on all types of message formats like IDOC, XML, Text file, JMS, Mainframe Flat File.
• Led a customer team in designing a common error handler message sub flow, created teh sub flow which processes WMQ and JMS input messages in teh XMLNSC, XMLNS, MRM, and BLOB Domains, and authored a sub flow user guide for message flow developers.
• Proficient in WebSphere Message Broker V7.0, WebSphere MQ V6.0 features: File Nodes, MQ Nodes, JMS Nodes, Timer Nodes, Filter Node, SAP Adapter nodes, Routing nodes, etc.
• Managed and maintained environments by automating systems management and monitored activities. Researched and troubleshoot Integration and infrastructure issues

Environment: WMQ 6.0/7.0, WMB 6.0/7.1, AIX, Solaris, Windows2000/XP, IBM HTTP Server(IHS), Oracle 10g, SAP R/3, Microsoft Visio, Tivoli suite.