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Technical Analyst Resume

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SUMMARY

  • 4+ years of IT experience in Middleware Technologies(EAI) specifically WebSphere MQ Series and IBM Integration Bus(WMB), Datapower XI52,XG45, Managed File Transfer .
  • Experienced in Development, Planning, installation, migration and administration of IBM MQSeries on various platforms such as AIX, Linux, Solaris, Windows and Z/OS .
  • Strong Technical experience in Administration, Migration and configuration of the Datapower XI50,XI52,XG45 appliances .
  • Good knowledge in Banking and Financial domains.
  • Experience in implementing integration solutions using IBM Datapower.
  • Support and Maintenance of 140+ internal applications using WMQ, WMB.
  • Support and Maintenance of AMI HUB (WMQ & WMB), Mainframe MQ Infrastructure.
  • Support and Maintenance of 70+ internal applications using Datapower for their real time processing.
  • Expertise in Administering MQ on different platforms.
  • Effectively communicating technical and non - technical issues with the business and technology user groups.
  • Collaborate with business, technology architects and other technical experts to understand and provide strategically sound solutions for complex business problems.
  • Support and maintain the Syslog server environment dedicated for DataPower appliances.
  • Patch Upgrades, System Upgrades, Impact Analysis and Coordination with application teams.
  • Handle Production Issues related to MQ, Message Broker and Data Power
  • Experience in WMQ Configuration and Customization of Components.
  • Experience on IBM WebSphere DataPower Firmware XI50,XI52, Service Gateway XI45.
  • Experience in Datapower Web and App tier appliances uplift.
  • Having Sound knowledge on Production Support Procedures and ITIL Process.
  • Excellent verbal and written communications to interact professionally with key client stakeholders.
  • Responsible for Change Management and Problem Management.
  • Familiar with various Infrastructures monitoring tools like RFHUtil, Qload, Qtool and MQMON.
  • Working experience on Connect Direct on various platforms like AIX, Linux, Windows and Mainframe.
  • Familiar with Control center monitoring tool used to monitor file transfers using CD protocol on various AIX, Windows, Linux and Mainframe servers.
  • Resolved Channel issues and Cluster issues. Diagnosed the problem from various logs i.e. MQ error logs, trace files.
  • Extensive experience with MQS Commands, Clustering, MQ Client / Server setup, WMQ System Administration, MQ Logs, user training and documentation
  • Work experience in DataPower Development - Creating WSP( Web Service Proxy), MPGW, XMLFW .
  • Strong debugging and problem solving skills with excellent understanding of system development methodologies, techniques and tools.
  • Proven experience to coordinate between Offshore, Onsite teams and Customers.

TECHNICAL SKILLS

Middleware (EAI Tools): IBM WebSphere MQ 7.5, IBM Integration Bus (WMB 7.5), Datapower Integration Appliance XI52 6.0.0.7, Datapower Service Gateway XG45 6.0.0.7

MQ Monitoring Tools: RFHUtil, Qload, Qtool, MQMON.

Integration Libraries: JNDI, JDBC, RMI

Mark-up Languages: XML, XSLT, XPath, XQuery, ESQL.

Scripting Languages: UNIX Shell Script

Application Servers: IBM WebSphere Application server 6.1Version ControlWinCVS,GIT.

RDBMS/DBMS: Oracle 9i, PL/SQL, IBM DB2

Tools: ManageNow,ServiceNow,WinSCPMainframe TSO/ISPF, JCL Managed File Transfer IBM Sterling File Gateway V 2.0, Connect Direct V 4.0, Control Center.

Operating Systems: Windows, Sun Solaris, UNIX, Linux, AIX, Mainframe

PROFESSIONAL EXPERIENCE

Confidential

Technical Analyst

Responsibilities:

  • Enabling intelligent routing, message transformation, and security policy enforcement between applications using IBM Datapower appliances.
  • Security configurations and setting up monitoring capabilities at Datapower.
  • Opening firewall requests for communication.
  • Certificate configurations on consumer and provider servers.
  • Provides protocol transformation/Message transformation for consumer, provider services.
  • Migrating internal trade notification components like FITM, ITP, ETM, TM, TRDFI.etc to St.Louis and Lexington.
  • Provides interfaces between various business systems in AMPF.
  • Participate in Architectural discussions to integrate applications with Middleware components.
  • Designed and Developed end to end solutions for various integrations which includes WMQ, WMB, Datapower.
  • Creating and Configuring WMQ, WMB and Datapower services.
  • Configuring Datapower for exposing web services.
  • Coordinating the installation of the middleware tools on different application servers based on the design.
  • Performing Administrative tasks related to WMQ, WMB and Datapower.
  • Distributed queuing and Clustering between cross platforms.
  • Handling priority Incidents reported by customers on MQ/MB message flow.
  • Opening and following up of PMR’s when required.
  • Creation of Unix and AIX Shell Scripts for the automation of jobs.
  • Installed, configured, Administered and supported WebSphere MQ on different environments.
  • Service restoration and recovery from application unavailability, with minimal business impact.
  • Imparting domain and technical knowledge to the new entrants and also fellow team members.

Confidential

Technical Analyst

Responsibilities:

  • Single point of contact for complete MQ/MB maintenance in 2 HUB and 40 applications serves in UNIX, Windows and Mainframe environments.
  • Handle Production Issues related to MQ, Message Broker and Data Power.
  • Collaborated with the product support team to identify the root cause and recommend a solution many times
  • Coordinating the changes in Production environment and validating them.
  • Fixing production issues and working towards Environmental improvement.
  • Troubleshoot problems faced by Application Teams and formulate solutions for them.
  • Monitored and maintained MQ Series objects such as Queue Managers, Queues (Local, Remote), channels and listeners.
  • Responsible for Change Management and Problem Management.
  • Developed Shell Scripts for the efficient working and monitoring of Hubs.
  • Resolved many of the outstanding production and performance related issues.
  • Involved in the production release support calls for the application.
  • Document the day to day issues reported so that it would facilitate the workflow developer as a reference guide to solve the issues quicker.
  • Assist and train the new comers in knowing the working of the application and support activities. Building up a very strong customer support and communication structure
  • Performing the MQ Administration job in different Production servers.
  • Acted as reviewer for junior personas request and guide them
  • MQ monitoring using QTool and configured Qload Monitoring tool in different platforms.
  • Troubleshooting high severity issues on MQ, message broker and Data Power within SLA and Provide regular incident updates to leadership concerning open issues

Environment: IBM Websphere MQ series, Websphere Message Broker, Datapower, UNIX, Solaries, Windows, Mainframe

Confidential

Technical Analyst

Responsibilities:

  • Worked with my other team member on DataPower migration from XI50 to XI52 .
  • Taking secure back up of XI50 and then Validate and then restore DataPower XI52 from the secure backup files from the Data-Power XI50
  • Compare objects on the DataPower XI52 against the objects on the DataPower XI50 .

Confidential

Technical Analyst

Responsibilities:

  • Connection establishment from an internal application/ trading partner to destination application through MFT and ensuring successful file transfer.
  • Single point of contact for complete MFT maintenance and any file transfer issue.
  • Adding nodes in Control Center monitoring tool to monitor Connect: Direct health.
  • Issue debugging, analysis and ensuring successful file transfer within SLA.

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