SUMMARY

• Software Engineering experience in software development, requirements analysis, lifecycle phases from concept to unit and integration test, software configuration management, debugging, and post release support. Adopted and disseminated SOA architecture best practices, and participated in the delivery of building component-based applications, modeling techniques, object-oriented design, and systematic approaches to application integration. SKILLS
• Languages: Java, J2EE/JEE, C, C , JCL, and Perl
• Platform: Windows, Unix and Linux
• Transport Protocols: TCP/IP, RPC, HTTP, SOAP, JMS, and AS1/AS2/AS3
• Standards: XML, XSD, XSL, XSLT, JDBC, JNDI, BPEL, SCA, SDO, UDDI, EJB, JSP, JSF, ESB, and WSDL
• B2B Integration: WebSphere Partner Gateway, and WebSphere Data Interchange
• Process Integration: Business Modeler, WebSphere Integration Developer, Java Connector Architect JCA Adapters, Enterprise Service Bus ESB , Process Server, Registry and Repository, Business Service Fabric, Transformation Extender, Business Monitor, ILOG, and Business Events
• Messaging: WebSphere MQ, MQ Low Latency Messaging MQLLM , and WebSphere Message Broker
• Industry Standard: X12/EDI, HIPAA, and EDIFACT
• SOA Appliance: WebSphere DataPower XML Accelerators XA35 , Security XS40 , B2B XB60 , Integration X150 , low latency Appliance XM70
• Databases: DB2, SQL Server, and Oracle
• Tools: PVCS tracker, Eclipse, Rational Application Developer, Rational RequisitePro, ClearQuest, Rational Build Forge, Rational Software Architect,
• Business Intelligence: IBM Congnos
• Security: LDAP, Tivoli Identify Manager and Tivoli Access Manager

PROFESSIONAL EXPERIENCE

Confidential

Senior WebSphere IT Specialist

• Software Application and Middleware L2 development and support team
• IBM Sales and Distribution Channel Technical Sales Team Provided software technical sales and enablement support in enterprise integration solution from requirement analysis to architectural design, implementation, solution assurance, and competitive analysis Delivered hands on workshops covering system and process integration products of Business Process Management, Infrastructure, Data Transformation, and Event Monitoring Provide pre-sales support assistance to Business Partners by delivering customize products demos, QA, and solution assurance along with sizing and performance data Delivered classes in SOA value proposition to all line of management form CTOs, LOBs, and IT managers on how to manage and optimize business processes by enabling solution-building efficiencies, reuse of existing assets, ROI, business flexibility and competitive advantage. Developed Technical Partner Plan TPP for business partner to achieve their business goals and technical enablement in key area of emerging trend and technologies Worked with IBM marketing and sales team to help Business Partner in marketing campaigns to reach out new customers and how to grow with the existing accounts to achieve sales pipeline target. Provided responses to prospect/customer requests for information RFI and request for proposals RFP Software Engineer
• Provided 24/7 remote technical support to IBM customers using WebSphere EDI/X12 transformation integration solution and WebSphere Partner Gateway WPG products in a Multiplatform environment WIN/UNIX and zOS.
• Keep track of customer issue, problem determination and isolation of the issue
• Open product s defects and worked with the development team for the resolution of the issues e-fixes, fix-packs.
• Participated in products enhancement meeting with customers and development team for new requirement
• Mentored and trained team members in J2EE, WebSphere Application, and WebSphere Partner Gateway
• Wrote and published FAQs, and sample codes on product website
• Residency and writing IBM Redbook migration of WBISF, WICS and Workflow to WebSphere Process Server

Software Engineer

IBM Developer Relations IDR and Partnerworlds for Developers PWD

• Provided remote QA technical support to IBM Independent Software Vendors ISVs
• Worked on QA assistance to ISV developer using IBM WebSphere Business Integration WBI / CrossWorlds Server, WBI Adapters SAP, Siebel, Peoplesoft, i2, JDEdwards, JDBC, , Collaborations business processes , WebSphere Business Connect B2B Gateway and WebSphere Data Interchange.
• Provided dedicated technical support to ISV Business Partner during development cycle for their healthcare solution implemented by using WebSphere MQ, WebSphere Data InterChange Server, and DB2/Oracle, WDI HIPAA support pack.
• Delivered WebSphere Business Integration WebSphere Application Server hands on lab and classes in IBM PWD and Symposium Conferences held in U.S.A and Europe.
• Participated and provided invocative ideas on how IBM PWD can provide support to masses of developers
• Supported WebSphere Commerce suite and Payment Manager
• Occasionally provided on-site support on critical issue
• Wrote and published FAQs, sample codes, road maps and white papers in WebSphere products.

Confidential Software Consultant

• Lead and worked in a team environment to develop Travel Planner intranet and extranet for the Business Travel Solution BTS
• Travel Planner Object-Oriented model designed using Visual C and early version of JAVA.
• Designed new modules prototype for usability testing before implementing it into the product.
• Participated in requirements/specifications' design documents.
• Worked to improve user interfaces, system performance, and general reliability of Travel Planner

TRAINING

• IBM Products: WebSphere BPM, WebSphere Datapower, WebSphere Application Sever, FileNet BPM, IBM Congnos
• J2EE/EJB development
• XML
• MVS JCL Advanced/ISPF Dialog Management Services/UNIX System Services Concepts and Facilities
• Object Space: OO programming in JAVA and UML
• Sales Leadership Complex Opportunities/ Enhanced Signature Selling Method SSM
• Global Services Method Fundamentals
• Integrated Project System: PMP, and PMI
• ITIL version 3 Foundation Class
• Presentation Skills Workshop
• How to Become a Great Communicator and Don't Sweat the Small Stuff. Fred Pryor