SUMMARY

• 8 and half years of experience in Unix/Linux Shell Scripting, C, C++, Sybase, Informix, DB2, Oracle.
• Extensive experience in Business Analysis, Data Analysis and clarification of requirements with SME. Created documentation of Business process and implemented the same.
• Closely worked with business users and provided resolution / clarification to issues
• Experience in working with large database systems such as Informix, Oracle, DB2 and Sybase.
• Managing the overall SDLC process and deliver project deliverables within the scheduled time.
• Good experience in writing UNIX Shell Scripts to automate file manipulation and data loading procedures.
• Extensively worked in analyzing, testing, debugging, identifying problems/issues and giving appropriate solutions.
• Extensively worked in Scheduling batch jobs using iXp Autosys and TWS/JSC
• Excellent communication, analytical and documentation skills.
• Actively Worked on Root cause analysis for major Production issues against their SLAs.
• Worked as a Middleware Developer for Distributed applications with Unix Shell scripting, Perl Scripting, C++ programming, Autosys, TWS.
• Participated in Risk and Compliance Audits such as SOX, Access Reviews.
• Participated in the Disaster Recovery exercise assisting the Production as part of Business Continuity Plan.

TECHNICAL SKILLS

ETL Tools: IBM InfoSphere Data Stage 8.7

Languages: UNIX Shell Scripting, C, C++, PL/SQL and Core Java.

Databases: Sybase, Oracle 11g, IBM DB2 9.1, Informix, MS SQL.

Operating System: Windows NT4.0/2000, MS - DOS, UNIX (Solaris, Linux, AIX)

Version Control: StarTeam, Rational Team Concert, Microsoft VSS

Job Scheduler: TWS (Tivoli WorkLoad Scheduler), iXp Autosys, Control M

ITIL Tools: Peregrine Service Center, Maximo, HP Quality Center and JIRA

PROFESSIONAL EXPERIENCE

Confidential, Princeton, NJ

Sr. Production Support Analyst and Middleware Developer

Responsibilities:

• Worked extensively in supporting legacy applications.
• Supported multiple Applications in L2/L3 Production Support on rotation basis.
• Analyzed and provided fix for most of the critical issues for the financial based applications.
• Develop the middleware components using C, C++ and Unix Shell Scripting
• Worked in developing Ad-hoc Shell scripting and SQL Queries based on business user reporting needs.
• Developed re-usable Shell scripts for data Manipulation
• Worked with version controlling tools like Star team, RTC, Windows visual source safe
• Worked with DBA team for better production support and performance.
• Created Design Documents and Unit Test cases with test Results Documents.
• Good Experience Working with Autosys and TWS for scheduling Batch Jobs.
• Developed automated notification of Emails to the operations/prod support team in case of job failures
• Coordinating and managing the Offshore team on the deliverables accomplished within their timelines
• Participated in converting existing manual tasks into automated processes (Jobs) using Unix shell programming
• Acted as a Bridge Between Business users and Technical team during root cause analysis
• Implemented Documentation for the existing batch issues, in order to make smooth handling of re-occurring issues.
• Implemented and actively participated in DR Exercise Procedures as part of Business Continuity Plan.
• Actively involved and Became Point of contact for all the batch scheduling procedures
• Represented and participated in all Disaster recovery testing process.
• Acted as a point of contact for Maintaining Lower environments like QA, UAT, PRE-PROD
• Developed technical documentation such as deployment instructions and production steps to enable the production support personnel better understand the production process.
• Daily production support of distributed application systems, design/analysis and coding functional enhancements Involved in day to day user interaction, work in DB2/Oracle performance tuning to maximize efficiencies and optimal.
• Developed technical documentation such as deployment instructions and production steps to enable the production support personnel better understand the production process.
• Created reusable Shell Scripts for data quality process and automated alerting purposes.
• Played key role in migration of batch jobs from Job Scheduling console to Autosys scheduler.
• Banking Domain Certifications on Credit Card, Payments and Reporting.

Environment: Unix/Linux Scripting, C, C++, DB2, Oracle, PL/SQL, 4gl,Informix, Sybase, Autosys.

Confidential

Application Developer and Support Analyst

Responsibilities:

• Worked extensively with Development of Middleware code using C, C++, SQL and PL SQL.
• Created re-usable components to optimize the code.
• Created Design Documents and Unit Test cases with test Results Documents.
• Good Experience Working with Autosys & TWS for scheduling daily Jobs.
• Designed and implemented the frame work of the system for the application of the user.
• Coordinated the user acceptance testing.
• Implementation of common classes.
• Worked as a module lead with in depth knowledge on the application.
• Created Optimal solution for the major Business functionality changes
• Worked on the Impact analysis and Effort Estimation.
• Worked on Many Ad hoc Report requests from Clients.
• Acted as a point of contact for Maintaining Lower environments like QA, UAT, PRE-PROD
• Developed technical documentation such as deployment instructions and production steps to enable the production support personnel better understand the production process.
• Actively worked on impact analysis and Effort Estimation for major process changes
• Played key role in performance optimization of existing C++ processes by removing unnecessary usage of global variables.
• Implemented automated process, which addresses Issues with settlement process.
• Achieved certification in financial Investment functionality.
• Actively participate in conducting Knowledge transfer for fellow teammates in both functional and technology aspects.

Environment: C, C++, Shell Scripting, Oracle, SQL, PL/SQL, UNIX, and Linux.

Confidential, Wilmington, DE

Senior Application Developer

Responsibilities:

• Developed technical documentation such as deployment instructions and production steps to enable the production support personnel better understand the production process.
• Created Design Documents and Unit Test cases with test Results Documents.
• Good Experience Working with Autosys Scheduling Batch Jobs.
• Used Ksh, awk, sed to automate most of the daily activities like log monitoring, health checks and log purging
• Day to day administration of the Development environment and Test environment systems.
• Supported all the UNIX requests for various applications.
• Provided 24x7 batch processing support
• Implemented Common Process for input data validations.
• Proposed Multi instance process for processing Input data from Various Source systems.

Environment: UNIX/LINUX Shell Scripting, PL/SQL, TWS/JSC, Autosys

Confidential, Newark, DE

Middleware Application support

Responsibilities:

• Developed middleware components using Unix Shell Scripting.
• Created Re-usable Unix shell Scripts for FTP process and User Reports
• Actively participated in migrating existing Data Extraction Batch Jobs in Unix Shell scripting to Data Stage for better processing with improved SLA's.
• Data Modeling for Reporting and Analysis.
• Create ad-hoc reports.
• Provided production support (including weekends).
• Participated in Code review and Defect Analysis Meetings
• Actively Participated in Root Cause analysis for Production issues.
• Experience in creating Technical Design and Implementing ETL solution for multi-terabyte Data Warehouse and understand its impacts.
• Experience in working with flat files, running ETL jobs concurrently.
• Coordinating with Offshore teams for Code Delivery
• Conducted Knowledge Transfer session both on functional Level and Technical Aspects
• Designed archival and Cleanup process for processed data files, temporary datasets.
• Implementing Automated Alert process from Scheduling tool (Control M) for better addressing of Nightly batch process
• Implemented Common Process for input data validations.
• Daily production support of distributed applications.
• Provided daily status on the incidents and requests received.
• Documented all the frequently reported incidents as a handbook for easy handling of the incidents and requests.
• Provided extended support for Production releases and also assisted in validating the releases and user checkouts.
• Proactively fixed the bugs in the code identified while debugging production issues.
• Created Run book (Issue Log) for the application, which helped the production support team to resolve the issues faster.

Environment: Unix/Linux Scripting, C, C++, DB2, Oracle, PL/SQL, 4gl,Informix, Sybase, Autosys.

Confidential

Middleware Application support

Responsibilities:

• Analyzed and provided fix for most of the critical issues based on SLAs
• Develop and modified the middleware components using C, C++ and Unix Shell Scripting
• Worked in developing Ad-hoc Shell scripting and SQL Queries based on business user reporting needs.
• Developed re-usable Shell scripts for data Manipulation.
• Worked with version controlling tools like Star team and RTC
• Created Design Documents and Unit Test cases with test Results Documents.
• Good Experience Working with Autosys and TWS for scheduling Batch Jobs.
• Coordinating and managing the Offshore team on the deliverables accomplished within their timelines
• Participated in converting existing manual tasks into automated processes (Jobs) using Unix shell programming
• Implemented and actively participated in DR Exercise Procedures as part of Business Continuity Plan.
• Actively involved and Became Point of contact for all the batch scheduling procedures
• Represented and participated in all Disaster recovery testing process.
• Developed technical documentation such as deployment instructions and production steps to enable the production support personnel better understand the production process.
• Created reusable Shell Scripts for data quality process and automated alerting purposes.

Environment: Unix/Linux Scripting, C++, Oracle, PL/SQL, TWS/JSC, Autosys.