SUMMARY

• A hands-on 14 years of experience of Systems Administration experience with an extensive background in mixed Microsoft Windows environments and Unix / Linux platform. Led 100's of successful projects and assignments ranging from Administering Corporate networks to nationwide deployment and system integration in a variety of scenarios including the support of various applications such as WebSphere, Cloudera Hadoop, Control Tower, Progress Savvion and much more.
• Proven track in written verbal communications, project management, critical thinking, troubleshooting, problem analysis and resolution, customer service, and personnel management/training skills.

EXPERIENCE

Deployment Engineer

Confidential

Essential Duties and Responsibilities:

• Daily hands-on operational support of software deployments, installation, configuration client environment updates and rollouts.
• Support and execute deployment procedures and all associated activities for releases, patches, and pre- and post-deployment support for the testing production environments
• Adhere to established processes for change management contribute to status reports regarding change management and deployment activities
• Resolve deployment issues or impediments document resolutions for future reference
• Create and maintain project build, installation, deployment scripts and documentation
• Perform release management
• Release delivery and support in local and customer environments
• Maintain several virtual machine environments
• Communicate with Information Technology IT cross-functional team members to stay informed about the daily status of testing environments, builds and releases plan deployment activities in conjunction with established project timelines and test schedules
• Fix all errors and bugs, research the origin of errors and recommend bug fixes collaborate with engineers to determine root causes and keep problem resolution/issues log
• Maintain industry/technical knowledge base and facilitate/maintain industry relationships
• Demonstrate commitment to providing customer-focused quality service
• Support assigned systems with on-call availability and respond within agreed timeframes

WebSphere Administrator

Confidential

Essential Duties and Responsibilities:

• Daily operational support of Websphere Application Server JVM's Including WebSphere Portal.
• Deploy applications to production and non-production environments.
• Apply and promote IBM Websphere patches to all environments.
• Perform WCM syndication operations between various authoring environments
• Troubleshoot application server issues related to the platform and applications.
• Maintain various wiki's including software versioning and deployment history
• Work with vendors and partners on solving problems and new business requirements.
• Work with network administrator to maintain DNS DMZ addresses and rules
• Produce documentation related to infrastructure and architecture of web systems.
• Produce project related documentation and provide estimates to the Project Lead or Manager for work to be completed.
• Plan, document and execute disaster recovery exercises of the web environments.
• Perform daily and nightly deployments scheduled emergency

Systems Administrator

Confidential

• Ongoing identification and remediation of workstation patching defects and reporting.
• Work with security team on AV integration and identifying target machines and rolling out proper updates.
• Entering of software entitlements into UAPM
• Update Software Request workflows to reflect new versions of software and or installations/updates, run reporting on requests as needed or requested.
• Link thousands of entitlement records to actual users, run monthly audit reports, license upgrades, reassignments, and/or cost savings opportunities
• Supporting hospital application and hardware environments including desktop system image building and configuration
• Coordinating the service operation by utilizing TouchPaper
• Responsible for coordinating the help desk operation for 100's of clients nationwide specifically in the medical field. Built and configured Windows based 2003/2008 Servers per clients' requests/needs Administered a variety of mixed windows and Unix/Linux environments Performed AD and Vintela VAS integrations to a variety of environments Troubleshot VAS connectivity issues with Win 2003/2008 Active Directory based environments Supervised on site technicians and performed regular onsite hands on services for escalated issues. Was responsible for building and maintaining clients' networks and IT /Telecom needs in a variety of settings and environments Managed and coordinated numerous nationwide roll outs successfully Successfully managed the design and integration of 100's of CMS based websites running on PHP based platforms. Devised a solution tailored to aggressive web marketing strategies yielding massive amounts of search engine traffic to targeted websites, Ecommerce sites Service based websites.

Systems Administrator

Confidential

• Supported 100's of clients on-site in a variety of office and corporate environments
• Involved in daily Server builds, troubleshooting and repairs HP, Dell IBM Servers Win/Linux
• Designed and implemented Active Directory and Vintela based Windows 2003/2008 Linux
• Installed and troubleshot Watchguard Snapgear Firewalls
• Maintained VPN and IPsec tunnels between various clients' sites
• Worked with various network admins in subnetting, IP mappings and assignments as well as network tweaking and troubleshooting using Fluke based testing equipment
• Performed various backup functions via Tivoli storage manager in a variety of scenarios
• Excellent troubleshooting skills
• Installation and maintenance of Office suit products in Virtual environments using Vmware and RDP
• Weekly system imaging of clients' servers using Vmware Server
• Example of clients serviced: HSBC Bank, Target, Bridgeport Coal Power Plant, McDonald's, Barnes Noble, Amtrak Bridgeport Train Station Payment Kiosk maintenance and many more.

Systems Administrator

• Various assignments:
• Client infrastructure support
• Onsite Remote support services
• Server builds per client requirements
• Exchange Server integration
• Network routing setup

Applications

• IBM WebSphere
• WebSphere Portal
• Cloudera Hadoop Suite
• Progress Savvion
• Progress PCT
• Apache LDAP Studio
• HP OpenView
• Invision
• TouchPaper
• Active Directory
• NextGen
• Heat Service MGT
• Vmware
• SAP
• Exchange Server
• Tivoli Storage Mgr
• Ayanova
• Eclipse
• IIS
• MS Office

Hardware

• Servers
• Network Switches
• Firewalls
• GSM Banks
• Load balancers
• GSM Gateways
• Billing Servers
• Laptops
• Desktops

Operating Systems

• Server 2003
• Server 2008
• Mac OS
• Linux / Unix
• Windows OS

Web Related

• Wordpress
• Google Webmaster
• Yahoo/Bing Tools
• Adwords
• Adsense
• Google Analytics
• CJ.com
• ClickBank
• SEO
• Website Audit
• Google Local
• Bing/Yahoo Local
• RSS
• Press Release Synd
• Keyword Discovery
• Keyword Analysis
• Ecommerce Sites
• Geo Targetted Sites
• Doorway Sites
• Forced Indexing
• On Page SEO
• Off Page SEO
• Social Media