SUMMARY

• Over 10 years of experience working in the IT industry spanning various domains like insurance, banking, retail, telecom, manufacturing, travel and logistics.
• Experience in installation, configuration, deployment, support and management of Enterprise Applications using WebSphere Application Server (WAS) 4.0/5.0/5.1/ 6.0/6.1/7.0/8.0/8.5
• Expertise in performance monitoring
• Expertise in installation of WAS software, fix packs and version upgrades.
• Expertise in Configuring Session management, WebSphere resources, J2C resources and connection factories.
• Experience creating SSL certificate and configuring of security for Websphere Application Servers.
• Expertise in workload management using horizontal and vertical cloning and clustering.
• Involved in websphere configuration of variables like JDBC connections, J2C connections, connection factories, global security, web container threads and plugin.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.
• Used the installation manager for websphere installations.
• Monitoring of various websphere application server logs like systemout.log, systemerr.log, FFDC logs and Nativestderr.log
• Configured various websphere profiles including liberty profile.
• Federated the nodeagents with DMGR.
• Configured session affinity and session persistence for Java applications in Websphere application server.
• Installed, configured, monitored and supported IHS and apache web servers as an unmanaged node.
• Configured the httpd.conf file for webserver and monitored various logs like access.log and err.log
• Involved with deployment of java based java web applications and troubleshooting for issues.
• Expertise in installation, configuration, deployment, support and management of enterprise applications using WebLogic and Tomcat Application servers on various versions.
• Experience in migrating the applications to and from various web servers like tomcat, Netscape, IHS and Apache.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.
• Hands on experience with databases like DB2, Post gres and Oracle 10g/9i/8i.
• Experience as a System Administrator on multi - platform environments: AIX /4/5, Sun Solaris 9/8/7, Linux 2.x/3.x./5.x/6.x, HP-UX and windows 9x, 200x, XP.
• Experience working on various UNIX flavors like AIX, HPUX, Solaris and Linux.
• Experience with other IBM Websphere line of products like IBM MQ, IBM Message Broker, Websphere ODM, IBM process server and IBM Portal server.
• Expertise in Shell scripting (bash, ksh) including Jython, Python, PERL, JACL, WSCP to automate administration jobs.
• Wrote cron jobs and scripts to automate Websphere configuration installations.
• Configured Websphere MQ and message broker settings like queue’s, queue connection factory, connection destination, channels, listeners and queue objects.
• Supported MQ and message broker in cluster and point and point mode.
• Involved in troubleshooting of channel and listener issues in Websphere MQ and Message Brokers.
• Experience with multiple software’s like Ultraseek, Smart Fox, Day Communique, Cognos, OTM and Coldfusion.
• Knowledge of networking products like LDAP and load balancer.
• Knowledge of ITIL, incident management, change management and problem management.
• Experienced with 24/7 on call support rotation.
• Worked as a capacity analyst and performed constantly monitoring of infrastructure capacity usage.
• Converted capacity requirements into exact hardware requirements of components like servers, CPU, Ram and storage.
• Created capacity requirements and projected for infrastructure needs.
• Extensively worked related to capacity planning and availability management for VMware virtual servers as well as Vblock servers and physical servers and ESX hosts.
• Extensive involvement in virtualization and cloud computing using vmware.
• Used Vsphere client to monitor performance of vmware ESX hosts.
• Knowledge of protocols like SOAP,SS, FTP, HTTP, HTTPS, JSON and REST.
• Extensive use of various performance tools like hpdiagnostics, BMC performance assurance, IBM Support assistant, Optier, Optics, Splunk, Hyperic, qpasa, Mule Management Console and Postgres enterprise manager.
• Use of SAS software like Qlikview and perceiver for monitoring and reporting historical performance metrics utilization.
• Experience working with offshore teams and handling teams from onsite.

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Performance Engineer-Websphere

Responsibilities:

• Experience in installation, configuration, deployment, support and management of Enterprise Applications using WebSphere Application Server (WAS) 6.0/6.1/7.0/8.0/8.5
• Working as a performance engineer for applications on WebSphere application server 6.0,7.0, 8.5, tom-cat application server and Mule Esb applications.
• Supported performance of WebSphere portal on WAS 6.0 and WAS 7.0
• Support for performance of WebSphere process server on WAS 6.0 and WAS 8.0
• Support for performance of WebSphere MQ, Rabbit MQ and Message broker servers.
• Support of performance of Postgres database server, Gem Fire solution, Webshere ODM and OpenAM products.
• Involved in websphere configuration of variables like JDBC connections, J2C connections, connection factories, global security, web container threads and plugin.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.
• Configured session affinity and session persistence for Java applications in Websphere application server.
• Used the installation manager for websphere installations.
• Monitoring of various websphere application server logs like systemout.log, systemerr.log, FFDC logs and Nativestderr.log
• Configured various websphere profiles including liberty profile.
• Federated the nodeagents with DMGR.
• Installed, configured, monitored and supported IHS and apache web servers as an unmanaged node.
• Configured the httpd.conf file for webserver and monitored various logs like access.log and err.log
• Involved with deployment of java web applications and troubleshooting for issues.
• Configured Websphere MQ and message broker settings like queue’s, queue connection factory, connection destination, channels, listeners and queue objects.
• Supported MQ and message broker in cluster and point and point mode.
• Involved in troubleshooting of channel and listener issues in Websphere MQ and Message Brokers.
• Extensive use of various performance tools like hpdiagnostics, BMC performance assurance, IBM Support assistant, Optier, Optics, Splunk, Hyperic, qpasa, Mule Management Console and Postgres enterprise manager.
• Use of SAS software like Qlikview and perceiver for monitoring and reporting historical performance metrics utilization.
• Extensively worked related to capacity planning and availability management for VMware virtual servers as well as Vblock servers and physical servers and ESX hosts.
• Extensive involvement in virtualization and cloud computing using vmware.
• Used Vsphere client to monitor performance of vmware ESX hosts.
• Working as a performance engineer for various operating systems like RHEL5x/6x, HP-UX 9x,Windows 2k3,2k8 and AIX 5x.
• Troubleshoot application and infrastructure problems in various environments like dev, test and production by viewing logs and helping the application team in finding solution.
• Used Splunk to monitor logs for websphere Datapower.
• Exposure on integrating websphere ODM rules engine software.
• Supported for various third party softwares like PeopleSoft, IBM Datapower x150, Microsoft Bing, Lexis nexis web service and docusign signature services.
• Worked on support for more than 100 projects for more than 100 applications in an environment with over 5000 servers and more than 4000 JVM’s in WebSphere.
• Worked in large team but still individually responsible for support of projects assigned to me.
• Worked as a capacity analyst and performed constantly monitoring of infrastructure capacity usage.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.
• Converted capacity requirements into exact hardware requirements of components like servers, CPU, Ram and storage.
• Created capacity requirements and projected for infrastructure needs.
• Worked as an availability analyst for creating deliverables and setting up monitoring.
• Worked as a project coordinator for the team’s various tasks and delivering them in a timely fashion.
• Experience with 24*7 support model and on call support.
• Worked extensively on creation and documentation of work.

Confidential, Denver, CO

WebSphere Admin

Responsibilities:

• Configured and support systems for IBM WebSphere Application Server version 6.0/7.0 on RHEL 4/5.
• Involved in upgrade from WAS 6.0 to WAS 7.0.
• Installed WebSphere fix packs and client specific patches.
• Involved in websphere configuration of variables like JDBC connections, J2C connections, connection factories, global security, web container threads and plugin.
• Installed, configured, monitored and supported IHS and apache web servers.
• Involved with deployment of java web applications and troubleshooting for issues.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.
• Configured session affinity and session persistence for Java applications in Websphere application server.
• Experience with 24*7 support model and on call support.
• Involved in the patch upgrade of WebSphere version 7000 to version 7009.
• Wrote UNIX Shell, JACL, Jython and Perl scripts to automate processes.
• Converted JACl scripts to jython language.
• Experience with IBM MQ v6, message broker, JMS connections.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.

Confidential, Oak brook, IL

WebSphere Admin

Responsibilities:

• Configured and support systems for IBM WebSphere Application Server versions 4.0/5.0/6.0.
• Involved in the patch upgrade of WebSphere version 6.1.0.13 to version 6.1.0.21.
• Involved in websphere configuration of variables like JDBC connections, J2C connections, connection factories, global security, web container threads and plugin.
• Installed, configured, monitored and supported IHS and apache web servers.
• Experience with IBM MQ v6, message broker, JMS connections.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.
• Configured session affinity and session persistence for Java applications in Websphere application server.
• Support the Oracle 10 Database administration.
• Support and configuration for apache Tomcat application server.
• Involved with deployment of java web applications and troubleshooting for issues
• Experience with 24*7 support model and on call support.
• Support the Content Management System tool Day Communiqué (Adobe CQ).
• Wrote UNIX Shell, JACL, Python and Perl scripts to automate processes.
• Support the Ultra seek search application server.
• Support the Smart fox server used for online chat.
• Created akamai web caching configurations for applications.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.
• Managed onsite/Offshore model.

Confidential, San Antonio, TX

Application support Analyst

Responsibilities:

• Support House built plug-in tool for support for development tool RADv6 and v7.
• Support DEV and TEST environments on AIX/Linux servers for WebSphere Application server V5 and V6.
• Involved in automating workspace for RAD by helping applications to migrate from WSAD to RAD and also provide support for WebSphere version 6.0
• Configured project related specifications on WebSphere application server.
• Involved with deployment of java web applications and troubleshooting for issues.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.
• Experience with 24*7 support model and on call support.
• Experience with IBM MQ v5, message server, message broker, JMS connections.
• Developed tools using shell scripting to download production database to test.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.
• Have documented projected related configurations and manuals.

Confidential, Portland, OR

Systems Administrator

Responsibilities:

• Configured and support systems for BEA WebLogic 8 and WebLogic 7.
• Involved in websphere configuration of variables like JDBC connections, J2C connections, connection factories, global security, web container threads and plugin.
• Installed, configured, monitored and supported IHS and apache web servers.
• Installed Weblogic fix packs and patch upgrades.
• Migrated to OTM 5.0 from OTM 4.0 and supported OTM4.0.
• Support for ColdFusion and Cognos environments on Solaris environments.
• Configured Web server certificates for apache server.
• Involved with deployment of java web applications and troubleshooting for issues.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.
• Experience with 24*7 support model and on call support.

Confidential, Peoria, IL

WebSphere Admin

Responsibilities:

• Installed, Configured and support systems for IBM WebSphere Application Server versions 4.0/5.0/6.0.
• Installed WebSphere 4.0.7 on Redhat Linux version 2.
• Involved in the applications migration from WebSphere version 4.0.7 to version 6.0.2.13.
• Installed WebSphere version 6.0.2.13 on Redhat Linux version 3.
• Installed WebSphere fix packs and client specific patches.
• Involved in websphere configuration of variables like JDBC connections, J2C connections, connection factories, global security, web container threads and plugin.
• Configured session affinity and session persistence for Java applications in Websphere application server.
• Installed, configured, monitored and supported IHS and apache web servers.
• Deployed applications with Servlets and EJB in both WAS 4 and WAS 6.
• Configured application specific configurations in the JVM settings of the application.
• Experienced in implementing the Workload Management (WLM) using clustering.
• Involved in installation, configuration and maintenance of IHS version 6.0.
• Involved in maintaining IHS version 2.0.4.
• Experience with installation of application specific Jar files and also environment specific files.
• Developed JACL, Python, and Perl scripts for automation purposes.
• Configured the JVM’s on Wily Introscope Tool for performance monitoring.
• Worked on implementing six sigma projects for the client in helping to make a cost effective environment.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.

Confidential, Lenexa, KS

System Administrator

Responsibilities:

• Responsible for Installation, Configuration and support systems for WebSphere Application Server 5.0.
• Installed, Configured, upgraded IBM AIX 5.0 from Aix 4.0 version
• Installed and configured the IBM HTTP Web servers on AIX platform.
• Responsible for Installation, Configuration and testing of IBM DB2 UDB database and IBM HACMP.
• Involved in websphere configuration of variables like JDBC connections, J2C connections, connection factories, global security, web container threads and plugin.
• Installed, configured, monitored and supported IHS and apache web servers.
• Involved in administering, monitoring and migration of DB2 version 7.2 to version 8.2.
• Responsible for installation and maintenance of the IBM Edge Servers for load balancing of the servers.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.

Confidential, Detroit, MI

System Administrator/WebSphere Administrator

Responsibilities:

• Responsible for Installation, Configuration and support systems for WebSphere Application Server 4.0/5.0 and WebLogic Application Server7/8 and Web Methods.
• Involved in websphere configuration of variables like JDBC connections, J2C connections, connection factories, global security, web container threads and plugin.
• Installed, configured, monitored and supported IHS and apache web servers.
• Responsible for maintenance and Systems administration of many Aix /Solaris systems.
• Installed, Configured, upgraded IBM AIX 4.0 on IBM RS 6000 machines
• Installed and configured the iPlanet (Sun One) Web servers
• Maintained WebSphere 4.0 Application server for java web applications development and deployment JSP and EJB components on WAS.
• Configured and setup Secure Sockets Layers (SSL) for data encryption and client authentication.
• Used version software tools like Clear case and CVS.
• Worked closely with Network and other teams for daily activities i.e. system/network changes for all Solaris, AIX and NT Servers.
• Developed Shell and Perl scripts for launching applications to run remotely on Application servers.
• Monitored applications using Wily Introscope,
• Involved in installation of Webagents for Netegrity Siteminder for channel Secure.
• Involved in troubleshooting of production environment like memory problems, application deployment failures and thread constraints.
• Use of tools like Isa, Eclipse memory analyzer and Visual VM for finding out root cause from heap dumps and thread dumps.

Confidential, Kalamazoo, MI

Systems Administrator

Responsibilities:

• Maintain hundred’s of windows 2k OS systems for the university student lab.
• Maintain approximately thirty MAC OS systems for the university student lab.
• Maintain ten Solaris OS systems for the university student lab.
• Assist university students with help with any of the above systems.
• Responsible for maintenance of network printers in the lab.
• Responsible for installation of any university build and other out of university build software.
• Assist other teammates during installation of antivirus software.