SUMMARY:

A high performing WebSphere Administrator with over 9 years of experience in WebLogic, WebSphere, application server and IIS, Apache webservers, also as CRM solutions Analyst. Deployed application server instances for various clients like Volvo, Harte Hanks, T. Rowe Price on Web Logic. Maintained and provided administration of these deployments. Also deployed application server instances on Web sphere for Banco Santader, Bank of Chile, etc. And also over 10 years of recognized experience in Quality Assurance and System Testing of client server web based applications, mainframe applications, design and development of client server applications. Skilled troubleshooter with the ability to provide effective servers through application of highly developed technical and problem - solving skills. Underwent Salesforce administration training. Conversant with administering ASP.NET C# application with OM Manager client of Epiphany

TECHNICAL SKILLS

Languages: Java, SQL, VB, HTML, C, PL/SQL, Python and Java

Web Technologies: IIS, Tomcat Apache webservers, WebSphere, WebLogic, JBoss applications servers and their administration, HTML, JavaScript, XML

Databases: OLAP, SQL, MS Access, SQL Server 2008/2012, Oracle 10g/11g, DB2

Database Concepts: Data warehousing, ETL, query analysis and data mining using Epiphany CRM

Operating Systems: All Windows OS, UNIX, Linux Red Hat, Solaris

Application Areas: Epiphany CRM, Salesforce administration, Orbis MRM

Additional Skills: Refined system debugging skills, Data backup and retrieval, QA tools, Developing reports, Data analysis, Software design, development, testing, implementation, Unix shell script and support skills, Administering ASP.NET C# application pertaining OM Manager in CRM application of Epiphany

PROFESSIONAL EXPERIENCE:

Technical Analyst

Confidential, Schaumburg 

Responsibilites

• Working on WebSphere Application Server (v6.1 & v8.5) and JVM environments both on Linux and Windows environments, monitoring their performance with Dynatrace by creating various dashboards, measures for memory and CPU, adjusting java heap sizes, taking care of log file space issues, maintenance of application server instances, IHS Apache web servers, importing and deploying SSL certificates.
• Working with network administrators, UNIX administrators in case of sluggish application servers and overseeing application server instances performance.
• Developing and running Linux shell scripting to track SystemOut logs for analysis. Raising change control and documenting for implementation of change control and follow through it.
• Alertsite for monitoring and as part of change control attended weekly CAB meetings to understand changes that may impact applications that we support.
• Instrumental in migrating IIS 6 to IIS 7 in Windows server 2008 environment.
• Developed Python scripts to monitor the applications on Linux.
• Extensively used JMeter for developing testing scripts, to run tests on development and test environments. Performed manual testing by implemented test plans.

Confidential

Senior Technical QA Analyst 

Responsibilites:

• Implemented, configured, and supported Epiphany’s CRM analytic application platform hosted on J2EE application server that includes scalable data mart and high-performance analytic components that deliver OLAP, data mining, and list analysis capabilities.
• Maintaining Web logic application, Web sphere application servers and their administration
• Administering ASP.NET C# application pertaining OM Manager in CRM application of Epiphany
• Development/hosting systems and services utilizing Web and Application platforms like Tomcat, Apache web server, IIS, Websphere, Weblogic & JBoss application servers, Load Balancers, Certificate Management.
• Wrote scripts and review java code during debugging to solve complex problems.
• Worked with Development and QA teams to do white box testing for each new software release.
• Conducted software-related trainings to other employees and new hires.
• Resolved complex, time-sensitive client technical problems by analyzing issues, examining client environments (application server & DB), error logs analysis, and utilizing all available technical materials and tools.
• Recreated and reproduced problems in-house by setting up mock client environments.
• Developed technical solutions related to software and document issues resolutions. e.g. technical briefings publish monthly technical tips, and FAQ's.
• Used JIRA bug tracking, issue tracking, and project management software.

MSA, Pittsburgh, PA

Project: IMS-QA

QA Analyst

• Extensively customized navigator to develop procedures, packages and intermediate tables.
• Resourcefully applied Appworx Scheduler for scheduling UNIX scripts, PI/SQL packages, procedures and SQL scripts.

Confidential, Parsippany, NJ 

QA Analyst/ QA Tester

• Enthusiastically participated in backend testing using SQL for data validation in the MS-SQL Server 2000 database.
• Accountable for entering, Tracking bugs in Test Director and reported the defects to the developers for modification request.

Confidential, Stamford, CT 

QA Analyst

• Automated scripts using Win Runner for regression testing and developed Bug reporting, tracking and test documentation using Test Director.
• Implemented the Software Engineering Institute Capability Maturity Model for QA software testing.

Confidential, Roseland, NJ

QA Analyst

Responsibilities:

• Analyzed system requirements and developed detaile Test Plans for System Testing using Test Director.
• Involved in Black box testing of the modules without knowing the underlying code.
• Planning for and reviewing the Test cases for Functionality, Security, Performance, Database and Acceptance testing.
• Helped the team to understand the requirements using the Use cases and Test case.
• Smoke testing the new builds for QA-acceptance.
• Created and configured GUI map using GUI Map Editor of Win Runner for mapping the standard and custom objects.
• Performed Data driven tests using Positive and negative sets of data.

Environment: Visual Basic 6.0, Sybase, Windows NT/2000, WinRunner 6.5, Test Director 6.5, RUP.

Confidential, Colorado Springs, CO 

QA Analyst

• Successfully analyzed test results and assigned level of severity to the bugs found in the testing and logging them in Bug Tracking system accordingly.
• Proficiently Executed Ad hoc functionality, Integration and System tests as well as consulted with the Project Managers/Project Developers to isolate and resolve the problems

Confidential, Colorado Springs, CO

Programmer

• Participated in the development of the user interface using AWT/SWING components as well as in the making of ISP to access the database by using JDBC.

Confidential. Sterling Heights, MI 

Programmer

• Maintained batch jobs run on daily basis in different locations and rectified errors in reports.
• Projected Data conversion module that involved dealing conversion of data from mainframe to QAD MRP referring to an integrated manufacturing Software system (called MFG/PRO).

Confidential., New York, NY 

 Programmer.

• Century Date Change (CDC) implementation project for Cannon USA Inc. done off-site at NIIT USA Inc. This is a Year 2000 conversion project to ensure that all the applications are able to process information effectively when 21st century approaches.
• Revolve2000 was used for the analysis and conversion throughout the proje

Environment: VS-COBOL II, CICS, DB2, JCL, Revolve2000( On an Unix System)

Programmer

• Developed and created Tools inventory management system for tracking up to date inventory of tools required on day to day basis in the maintenance departments and also developed periodical.
• Maintenance schedule like quarterly, half yearly, and capital maintenance system that can become handy for scheduling and reviewing materials requirement for big down time for blast furnace, WRM mills.

Environment: VS-COBOL II, CICS, DB2, JCL.