SUMMARY:

• 7+ years of IT experience as an IBM WebSphere Application Server Administrator.
• Experience in planning, installing, configuring, administering, tuning and troubleshooting IBM WebSphere Application Server 7.x, 8.x, WebSphere Commerce Server 7.x,IBM HTTP server and Apache Tomcat Webserverson various Operating systems like Windows and UNIX.
• Strong understanding of IBM WebSphere Application Server family and architecture basis.
• Provided administration support for Tomcat application server.
• Adept at installation, configuration of IBM HTTP server and Apache Tomcat Webservers.
• Configuring the Development and Test environments according to the request from the Development and QA teams through the Release Manager.
• Good knowledge in the migration of WAS from version 7.X to 8.X.
• Well versed with Troubleshooting using Application and jvm log file, log analyzer and by enabling trace.
• Working with the application development team, if error related to code in the application log files. Working with Network and Database teams depending upon the issues related to.
• Experience in monitoring and maintaining multiple applications in Development, QAT, staging, production.
• Experience inWebSphere commerce server (eStore) administration, support and strong knowledge with all sub systems Catalog, Marketing, Pricing, Order Management and Promotion.
• Experience in setting up a brand new installation for B2B & B2C in WebSphere Commerce V7 environment integrating with WebSphere MQ & Portal on UNIX environments.
• Support WebSphere Commerce Server 7.0 for Dev, QA, Stage, Production.
• Good knowledge in MQ v7.0 and MB v7.0.
• Experience in creatingWebSphere MQ objects, channels and receivers.
• Experience in setting up Nodes, Data Sources and Virtual Hosts, Configuring Servlet Engines Session Managers and Environmental Variables.
• Involved in store publish and catalog management activities.
• Deployment of Enterprise Applicationthat involves EAR(Enterprise archives) and WAR (Web Archives) using shell scripting, Configuration of Enterprise Environment and supporting applications running on WebSphere Application Server and WebSphere Commerce Server.
• Experienced in setting up DMZ environments with good understanding of TCP/IP concepts, DDNS / DNS requisitions, VIPs, NATd IPs, Firewall requisitions.
• Expertise in deploying J2EE applications (partial/full deployment )on the IBM WebSphere application server through the admin console as well as through wcsadmin scripts.
• Experienced in implementation of Work Load Management (WLM) concepts using clustering techniques including Vertical Clustering for failover and High Availability. Created, configured, administered profiles and Clusters.
• Providing production support24X7. Opening the Problem Management Record (PMR) with the IBM if there were any unresolved bugs and resolving problem tickets.
• Strong knowledge in creating SIB/JMS database for each node in WAS cluster to improve the application performance as well as Scalability and failover so that if the node goes offline another node takes over any pending JMS messages on the disabled node.
• Expertise in configuring WC - Admin Console scheduler jobs, Creating prices rules,Cataloging setup in Management center and creating users in Org-Admin Console.
• Expertise in setting up and involving in solving issues related to Staging Propagation, Solr index propand Stage copy on to staging and Serving environments.
• Strong experience of implementing the security by self-signed/ third party signed certificates,using ikeyman tool.
• Good working experience in configuring WAS Resources-JDBC providers, Data Sources, JMS Providers, Connection Factories, Service Integration Bus, Shared Libraries and Resource Environmental Providers.
• Experience in upgrading WebSphere n different platforms by Fix packs (refresh packs) and cumulativefix packs using WebSphere update installer.
• 24/7 Production Support.

TECHNICAL SKILLS:

Operating Systems: Windows 2000/2003, Unix/ Linux( Suse), Windows 7/XP, AIX

Programming Languages: C, C++, Java, J2EE, HTML, XML

Web/Application Servers: IBM WebSphere Application Server 8.x/7.x, IBM Http Server 8.0/7.0, Tomcat 6.0, WebSphere MQ 7.0/6.1, WebSphere Message Broker 7.0/6.1

Web Technologies/Scripting: HTML, XML, JACL, Jython, XML Config/ANT/Shell, WSCP Scripts.

Commerce: WebSphere Commerce Server, 7.0

Networking Protocols: TCP/IP, HTTP/HTTPS, RMI/IIOP, SOAP, FTP, SFTP, SSH, SSL, SCP, LDAP.

Databases: DB2 9.5, Oracle 8.x/9i/10g/11g Enterprise Edition.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, Georgia

WebSphere Commerce Administrator/Configurator

Responsibilities:

• Technology Expert with IBM WAS, WCS and IHS Web server setup, Installation, configuration and capacity planning.
• Installed and configured the WebSphere application server 7.x
• Installed, configured and maintained WebSphere Commerce Server 7.x and applied the changes that were suggested by the application support.
• Applied the changes that were suggested by the application support.
• Installed Fix packs, Refresh Pack and Interim Fix Pack for WebSphere commerce server to overcome App server problems APARS to overcome commerce related problems.
• Resolve the installation issues and configuration issues with WebSphere Commerce Server 7.0
• Working with the E- commerce team to implement a B2B (Ellite store) solution using the WebSphere Commerce.
• Configuring new commerce instances with respective resources.
• Involved in store publish and catalog management activities.
• Worked on performance tuning activities.
• Configured DynaCache with WebSphere.
• Fine-tuned the caching for searching products on the store website.
• Monitored and updated the ssl certificates for the entire environment.
• Install and maintain Development and Test environments according to the request from the Development and QA teams through the Release Manager.
• Handling of deployments to different environments.
• Deployed war’s, jar’s and ear’s using WebSphere Admin Console.
• Sending Build starting, status, completed emails to communicate to global teams.
• Verifying the logs for the failed jobs and worked with the development/application support team to resolve the issues.
• Executing SQL scripts to different environments upon requests.
• Resolved the Site level, Store level issues to support the online sales.
• Work with Solr support for Global navigation issues.
• Analyzed HTTP Server, Application server & Commerce Server logs problems.
• Has a good knowledge in the JACL/JYTHON scripting.
• Create, bulk upload and maintain catalog data and attribute dictionary using CMC and dataload utility.
• Create and maintain catalog filters, price rules, customer segments and promotions.
• Build and Deploy Process within WCS.
• Installation and configuration of IBM Management Center.
• Resolved the Site level, Store level issues to support the online sales.
• Update the Catalog data to different environments upon requests from the Business.

Environment:: WebSphere Application Server, WebSphere Commerce server7.x, SOLR, Control-M, Linux, Oracle 11g, Adobe CQ, Mule servers, Apache Tomcat 7.0, WebSphere IHS Servers.

Confidential, Minneapolis, MN

Middleware - Administrator/WebSphere Administrator

Responsibilities:

• Technology Expert with IBM WAS, WCS and IHS Web server setup, configuration and capacity planning.
• Installed and configured the WebSphere application server 7.x on different UNIX and Windows platforms and have development, testing and production environments for the ongoing application development.
• Migrated the WebSphere application server from 6.x to 7.x.
• Installed, configured and maintained WebSphere Commerce Server 7.x.
• Installed Fix packs, Refresh Pack and Interim Fix Pack for WebSphere commerce server to overcome App server problems APARS to overcome commerce related problems.
• Resolve the installation issues and configuration issues with WebSphere Commerce Server 7.0
• Working with the E- commerce team to implement a B2C solution using the WebSphere Commerce and WebSphere Enterprise Service Bus.
• Configuring new commerce instances with respective resources.
• Deployment of Enterprise Application, Configuration of Enterprise Environment and supporting applications running on WebSphere Application Server and Websphere Commerce Server.
• Working with the Performance Engineers to fine tune the Ecommerce environment involving the application servers, Web servers, Plug-ins and WESB.
• Involved in store publish and catalog management activities.
• Worked on performance tuning activities.
• Configured the cache monitors for the site.
• Fine-tuned the caching for searching products on the store website.
• Monitored and updated the ssl certificates for the entire environment.
• Performance tuning and continuous monitoring of the queues to ensure no issues were found.
• Maintained WebSphere Application Server (WAS) on different UNIX and Windows platforms and have development, testing and production environments for the ongoing application development.
• Performance tuning w.r.t. JDBC Connection Pools.
• Creating and installing SSL certificates in Non-Prod and Prod environments i.e. self signed and VeriSign respectively.
• Handling of deployments to different environments.
• Deployed war’s, jar’s and ear’s using WebSphere Admin Console.
• Checked the logs for the failed jobs and worked with the development/application support team to resolve the issues.
• Troubleshooting out of memory issues, analyzing heap dumps/thread dumps by the IBM tool.
• Staging prop schedulers and solving issues for unprocessed records based on STAGLOG table.
• Applying file Patch deployments to different environments on both Application and Web servers.
• Executing SQL scripts to different environments upon requests.
• Supporting the application & giving the solutions to meet client requirements.
• Timely investigating, diagnosing & correcting the Environment related problems (working according to priority agreed service levels).
• Resolved the Site level, Store level issues to support the online sales.
• Work with Endeca support for Global navigation issues.
• Analyzed HTTP Server, Application server & Commerce Server logs problems.
• Strong knowledge on IBM, WebSphere extreme scale v7.
• Worked with the Akamai team for Site content issues.
• Working with dynatrace (Compuware) team for transaction performance issues.
• Working on IBM Sterling OMS for Item order issues, purchase issues.

Environment:: WebSphere Commerce server v7, WebSphere extreme scale v7, WebSphere Application Sever v8,v7, IBM Sterling OMS 9.2, Oracle Endeca 6.2, WebSphere MQ v7, WebSphere Message Broker V7, Akamai, Dynatrace, Oracle 11g, Red Hat Linux 5.7, AIX 6.1.

Confidential, Hartford, CT

WebSphere Admin

Responsibilities:

• Installed, Configured administered and supported WebSphere Application Server V8.0/7.0 and IBM HTTP server 7.0/8.0 on Windows platform, AIX.
• Installing and configuring the WebSphere MQ and MB servers.
• Configured WebSphere Deployment Manager and Application Server profiles in clustered environment to utilize the advantages of failover and load balancing in multi-node environment.
• Implemented creation of Server groups and clusters in WebSphere Application server and cloning of servers and provided extensive support in deployment, change management and application level troubleshooting for the Dev, Test, Pre-Prod & Production environment.
• Federating the WebSphere Application Server to the WebSphere deployment manager and experienced in deploying the EAR’s provided by the developers.
• Experience in deploying EAR, WAR and JAR files on WebSphere Application Server V6.x/7.0 and configuring various resources for applications.
• Deploying the applications in the MB servers.
• Involved in the migration of the MQ and MB servers to the higher versions.
• Done clustering for the queue managers to provide high available environment.
• Troubleshooting the issues in the MQ and MB.
• Working with the development team to complete the change requests, troubleshooting the issues.
• Extensively involved in migration of applications from WebSphere Application Server 6.x to 7.0.
• Experience in installing Web Servers like Apache V2.0.47, IBM HTTP Server V6.x/7.0 and installing corresponding plug-ins on them to communicate with the Application Server.
• Experience in applying Fix Packs, Refresh packs and Cumulative fixes to upgrade the existing WebSphere versions.
• Configured JDBC provider and data source to connect to the Oracle databases for application data.
• Created and configured Replication Domain.
• Enabled SSL and was responsible for installing and updating the certificates and configuring them in the IBM HTTP Server.
• Implemented SSL security between client, Webserver & application server and generated Self Signed and Signed Certificates (Generate CSR and Import Signed Cert to Keystores) through ikeyman and Open SSL.
• Installed and configured CA ESP scheduling agent and manually executed the batches upon necessity.
• Installed and configured the monitoring tool New Relic.
• Used New Relic, Mercury tools to monitor application resources (Enterprise beans, servlets) and WAS runtime resource (JVM memory, application server thread pools, database connection poo1, CPU Starvations).
• Configured IBM HTTP Server to load balance between the clustered Application servers.
• Generated &propagatedplugin.cfg for web servers and troubleshooting plug-in regeneration problems.
• Configure httpd.conf files for SSL communications and also for performance Tuning.
• Performed routine management of WebSphere Environment like monitoring Disk Space, CPU Utilization and resolved dynamic cache problems.
• Experienced in creating and managing WebSphere Environmental variables for Data Sources and JDBC Driver paths connection pooling, JMS and other creating shared libraries and references.
• Responsible in creation and monitoring the MQ Queues for ALIAS product in AIX environment.
• On-call production support (24X7) and troubleshooting problems related to Web Servers, WebSphere Application Server, Plug-ins, and Database.

Environment:: IBM WebSphere 6.x/7.x, IBM HTTP Server V6.0/7.0, DB2, Apache HTTP Server 2.x, WebSphere MQ 6.0, Endeca, Load Runner, Tivoli Performance Viewer, JAVA, J2EE, XML, JDBC, LDAP, ANT, Tomcat 6.0.

Confidential, Burlington, NJ

WAS Administrator

Responsibilities:

• Installation, Configuration and Administration of IBM WAS 7.x and 6.x on Linux Environments.
• Installed, configured and propagated IBM HTTP server and its Plugins for managed and unmanaged nodes
• Deployed application EARs on IBM WebSphere Application Server Network Deployment in Development, System Test and Performance Test on a daily basis and troubleshoot various configuration and application issues.
• Installed Refresh Packs, Fix Packs and Interim Fixes for WebSphere Application Server.
• UsedJython scripts for start/stop clusters, servers and for auto deployments
• Implemented workload management (WLM) for failover using a horizontal, vertical and a combination of horizontal and vertical clustering.
• Configured WebSphere resources such as JDBC Providers, Data Sources and Connection Pools.
• Collected Garbage Collection data for monitoring JVM heap sizes.
• Set up JVM logs by configuring the log file rotation based on log file size/time parameters.
• Configured MQ Objects within the WebSphere Application Environment.
• Troubleshoot MQ Connectivity and Application issues.
• 24x7 support for Production environments

Environment:: IBM WebSphere 7.x, 6.x, 5.x WebSphere MQ V6.0, IHS 6.x, RHEL 6.x, Oracle 9i/10g, DB2, Active Directory, Wily Introscope.