SUMMARY:

• 13 years of IT experience, 5 of them are focusing on Confidential systems implementation: Confidential Asset Management and Control Desk Development, Maximo Integration Framework (MIF), MBO Java customization, BIRT Reports, Mobile.
• Maximo Linear Asset Management, Maximo for Transportation, Maximo for Oil and Gas, Scheduler.
• Excellent technical, analytical and problem - solving skills with the ability to adapt to new technologies.

TECHNICAL SKILLS:

• ITSM, Assets management, Work management processes.
• Modeling of business processes.
• Maximo MBO Java Development.
• Automation scripting.
• Maximo Application Development (Database configuration, Workflow designer, Communication templates, Escalations, Roles, Actions).
• Maximo Integration Framework (MIF), XML, SOAP.
• WebSphere administration, vertical and horizontal clustered application environment configuring.
• BIRT reporting platform.
• T-SQL, Microsoft SQL Server, Database development. Very familiar with DB2, Oracle, MySQL, Interbase.
• Windows Server, SLES.
• Python, VBA.
• Familiar with principles of LAN construction.

PROFESSIONAL EXPERIENCE:

Confidential

Developer, ITSM Architect

Responsibilities:

• Installed and configured Maximo 7.5 (Maximo Asset Management + Cloud Desk + Patches).
• Configured WebSphere Clustering (Horizontal + Vertical Cluster, HTTP balancer), SSL, SSO, LDAP (Microsoft Active Directory) integration.
• Initial information was imported using Maximo Integration Framework (MIF). Asset dictionary and Configuration items dictionary were imported via Excel (CSV) files using External system, Enterprise services and Flat File End Point.
• Configured Netcool integration via WebService.
• Defined and created Roles, escalations, actions, security groups, person groups.
• Developed and implemented Classifications, failure codes for managing equipment and related service requests.
• Performed extensive customization throughout instance to support client requirements.
• Developed workflows to support management of business processes such as Service request fulfillment, Incident management, Work management, etc.
• Installed Hadoop Cloudera.
• Analyzed Twitter data with Apache Hadoop, gathering data with Flume using Twitter Streaming API.
• Developed Java Classes for grabbing data, parsing XML and uploading to HBase.
• Configured Cloudera Search (Apache Solr).

Confidential

Developer, ITSM Architect

• Technical specification analysis and development, consultation in the development of classifications, service catalog.
• Initial configuration, initial information imported using Maximo Integration Framework (MIF).
• Developed Excel VBA macros to import large amount of similar Service Requests using WebService.
• Developed workflow processes for Service request fulfilment, Incident management and Work management.
• Configured integration with Active Directory;
• Configured email listener (in the process, identified, reported and proposed solutions for defects in java classes of email processing. PMR with IBM is registered and proposed fix was implemented. Defect fixes will be included in the next release, after TPAE 7.5.0.6 version).
• Configured Maximo applications, start centers, security groups, person groups, roles, actions, escalations.
• Configured Integration with IP telephony using Web Services.
• Developed a variety of intricate BIRT Reports.
• Performed Microsoft SQL Server administration.

Confidential

Consultant-Developer

• IBM Smart Cloud Control Desk 7.5 was implemented on Amazon EC2 Instance (OS - SLES). Following processes were automated: procurement process; budget control; training planning; certifications planning and control; projects planning; employees working hours accounting; service desk.
• MBO Java classes were extended for budget control purpose. Custom condition, action java classes were developed for budget control, for procurement process.
• Configured Maximo applications, database structure;
• Created communication templates, person groups, roles, actions, escalations were created.
• Developed Workflows.
• Wrote Project documentation.
• Performed DB2 administration.
• Developed BIRT reports.
• Prepared demonstration of Maximo Linear Asset Management for government Road Department.
• Prepared demonstration of Maximo Asset Management for Service Providers 7.5 for a Trade Center. Following processes were demonstrated: accounting of contracts with tenants; accounting for settlements for resource consumption (electricity, water, etc.); account of penalties for breach of contract; accounting for settlements for leased commercial space; coordination, monitoring performance of works on preparation of retail space.

Confidential

Developer

• Management and maintenance of Service Desk system with over 1 thousand users.
• Developed reports for the Service Desk.
• Developed Enterprise Business applications.
• Confidential support, BIRT reports development.
• MS SQL Server administration.
• Took part in the development of «1C Enterprise 8.1: Store» system - an operative recording system for IT service department.
• Developed VBA macros for enterprise needs (Financial reporting consolidation of enterprises; Excel reports were developed based on the data from Service Desk (MySQL).
• Developed instructions and regulations for assisted systems.
• Online banking systems administration.

Specialist of Management information system department

• Participated in a concept creation project for automation of a holding company, including Vostokenergo LLC (3 power stations) and Pavlogradugol LLC (over 12 coalmines).
• Participated in designing business processes model, covering all processes chain of a holding company’s coal mining and generating enterprises. My function was a description of financial processes.
• Participated in the project on Enterprise accounting system implementation: technical architecture description, contractual work conduct, mutual settlements with contractors control.
• Development and administration of Enterprise accounting system (updates installation, data exchange administration, bug detection). Users consulting.
• Developed MS Access database for financial data consolidation. Reports development.